Abliteration Privacy Notice

We may update this Privacy Notice from time to time. If we do, we’ll let you know by posting the updated Privacy Notice on our website, and we may also send other communications. If we make material changes to how we use, share, or retain personal information, we will notify you in advance (for example, by email or through the Services) before the changes take effect. We will not apply material changes that reduce the protections described in this Privacy Notice to personal information we collected before the change without your consent, and we will obtain your consent to any change where required by applicable law

We collect personal information that you provide to us, personal information we collect automatically when you use the Services, and personal information from third-party sources, as described below.

Personal Information You Provide to Us Directly

We may collect personal information that you provide to us.

Account Information. We may collect personal information in connection with the creation or administration of your account. This personal information may include, but is not limited to, your name, email address, username, password (stored in hashed form), API keys, session tokens, and other information you store with your account.

Transactions. We may collect personal information and details associated with your transactions on the Services, including payment information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but we may receive information associated with your payment card information (e.g., your billing details). Our payment processor, Stripe, also collects device characteristics and activity indicators across our Services to detect and prevent payment fraud and card testing, and processes that information in accordance with its own privacy policy.

Your Content. We may collect personal information that may be included in the prompts, messages, images, and files, that you submit to or receive from the Services (collectively, “Your Content”).

Your Communications with Us. We, and our service providers, may collect the information you communicate to us, such as through email, contact or demo request forms.

Surveys. We may contact you to participate in surveys. If you decide to participate, we may collect personal information from you in connection with the surveys.

Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., blogs and social media pages). Any information you provide using the public sharing features of the Services will be considered “public.”

Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend or host conferences, trade shows, and other events.

Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

Job Applications. If you apply for a job with us, we will collect any personal information you provide in connection with your application, such as your contact information and resume or CV.

Personal Information Collected Automatically

We may collect personal information automatically when you use the Services.

Device Information. We may collect personal information about your device, such as your Internet protocol (IP) address, user settings, cookie identifiers, other unique identifiers, browser or device information, Internet service provider, and location information (including, as applicable, an approximate location derived from the IP address).

Usage Information. We may collect personal information about your use of the Services, such as the pages that you visit, items that you search for, the types of content you interact with, information about the links you click, the frequency and duration of your activities, and other information about how you use the Services. We also use product analytics and session replay tools that record how you interact with our Services (e.g., clicks, navigation, and rendered interface content). Session replay in the Console Playground has privacy features enabled by default, so it does not capture your prompts, responses, copied text, console or network data, or request and response payloads unless a user disables the session replay privacy features.

Operational Telemetry Information. We may collect counts and metadata needed to operate, secure, and bill for the Services, such as request timestamps, model IDs, HTTP status and error codes, token counts, endpoints called, API key and project identifiers, IP addresses, and billing metadata (e.g., invoice references and payment confirmations). If you use Policy Gateway, we also collect enforcement metadata, such as the policy ID, decision, category, and timestamp. This information does not include the content of your prompts or completions.

Cookie Notice (and Other Technologies). We, as well as third parties, may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect personal information through your use of the Services.

Cookies. Cookies are small text files stored in device browsers.

Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in the Services that collects personal information about use of or engagement with the Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page. We may also include web beacons in emails to understand whether messages have been opened, acted on, or forwarded.

See “Your Privacy Choices and Rights” below to understand your choices regarding these Technologies.

Personal Information Collected from Third Parties

We may collect personal information about you from third parties. For example, if you access the Services using a third-party website, application, service, products, or technology (each a “Third-Party Service”), we may collect personal information about you from that Third-Party Service that you have made available via your privacy settings. If you sign in using single sign-on, we receive basic profile information (such as your name and email address) from your identity provider. If you use the Services as an authorized user of an enterprise customer, we receive your name, work email address, and similar account information from that customer. If you are a job applicant, we may collect personal information from references, recruiters, and (where permitted by law) background-check providers.

We use personal information for a variety of business purposes, including to provide the Services, for administrative purposes, and to provide you with marketing materials, as described below.

Provide the Services

We use personal information to provide the Services, such as:

• Providing access to certain areas, functionalities, and features of the Services;
• Communicating with you;
• Answering requests;
• Authenticating users, managing accounts and API keys, and providing usage dashboards and cost estimates;
• Sharing personal information with third parties as needed to provide the Services; and
• Processing your financial information and other payment methods.

Improve the Services and Develop New Products and Services

We use personal information to improve the Services and to develop new products and services, such as:

• Analyzing product analytics and session replay data (which excludes Your Content) to improve the usability, reliability, and security of the Services; and
• Improving, upgrading, or enhancing the Services.

We use the personal information in Your Content only to process your requests and provide the Services to you. We do not use personal information in Your Content to train, fine-tune, or evaluate any AI model.

Operate Our Business

We use personal information to operate our business, such as:

• Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
• Carrying out analytics;
• Creating de-identified and/or aggregated information (excluding Your Content);
• Processing applications if you apply for a job we post on our Services;
• Allowing you to register for events;
• Detecting, investigating, and preventing misuse of the Services;
• Enforcing our agreements and policies; and
• Carrying out activities that are required to comply with our legal obligations.

Marketing

We may use personal information in connection with our marketing activities including to tailor and provide you with marketing communications, promotions, and offers that may interest you.

With Your Consent or Direction

We may use personal information: (i) for other purposes that are clearly disclosed to you at the time you provide the personal information, (ii) with your consent, or (iii) as otherwise directed by you.

Automated Decision-Making

We do not make decisions based solely on automated processing that produce legal or similarly significant effects on you. We use automated tools to detect fraud, abuse, and security threats. If we suspend or restrict your account for misusing our Services or fraud or if we remove credits from your account for misusing our Services, you may request that a member of our team review that decision by contacting us as set forth in “Contact Us” below. If an organization that provides you with access to the Services (such as your employer) restricts your access, including through Policy Gateway rules it configures, that organization makes and is responsible for reviewing that decision, and you should contact it directly.

We share personal information with third parties for a variety of business purposes, including to provide the Services, to protect us or others, or in connection with a major business transaction such as a merger, sale, or asset transfer, as described below.

Disclosures to Provide the Services

We may share any of the personal information we collect with the categories of third parties described below.

Service Providers. We may share personal information with service providers that assist us with the provision of the Services. This may include, but is not limited to, service providers that provide us with hosting services, customer service, AI or machine learning services, product analytics and session replay, payment processing and fraud prevention, content delivery and security, authentication and single sign-on, email and marketing services, IT support, logging and security monitoring, and related services. In addition, personal information and chat communications may be shared with service providers that help provide our chat features.

Third-Party Services You Share or Interact With. The Services may link to or allow you to interface with, interact with, share information with, direct us to share information with, access, and/or use a Third-Party Service (e.g., your identity provider or your own tools and integrations). When you enable optional web search and web fetch platform features, your query or target URL (which may contain personal information) is sent to a third-party search provider, whose retention policies apply.

Any personal information shared with a Third-Party Service will be subject to the Third-Party Service’s privacy policy. We are not responsible for the processing of personal information by Third-Party Services.

Abliteration Customers (Authorized Users Only). In cases where you use our Services as an employee, contractor, or other authorized user of an Abliteration customer, we may share with that customer information associated with your use of the Services that its administrators can access, including, but not limited to, account information, usage information, and Policy Gateway decision logs (which the customer may route to its own logging systems) as well as information a customer chooses to log or route using features it configures. Your organization controls its Policy Gateway configuration and the resulting logs, and we process those logs on its behalf. We do not store the content of your prompts and outputs by default. Your personal information may also be subject to the Abliteration customer’s privacy policy. We are not responsible for the Abliteration customer’s processing of your personal information.

Affiliates. We may share your personal information with our corporate affiliates.

Disclosures to Protect Us or Others

We may share your personal information and related information with external parties if we, in good faith, believe doing so is required or appropriate to comply with law enforcement requests, national security requests, or other government requests; comply with legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual unauthorized or illegal activity.

Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, purchase or sale of assets, transition of service to another provider, or other similar corporate transaction, your personal information may be shared, sold, or transferred as part of such a transaction.

Your Privacy Choices. The privacy choices you may have about your personal information are described below.

Email Communications. If you receive an unwanted email from us, you can use the unsubscribe functionality found at the bottom of the email to opt out of receiving future emails. Note that you will not be able to opt out of certain communications (e.g., communications regarding the Services or updates to this Privacy Notice).

“Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals transmitted by web browsers.

Cookies. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, the Services may not work properly.

Please note you must separately opt out in each browser and on each device.

Your Privacy Rights. In accordance with applicable law, you may have the right to:

• Request Access to or Portability of Your Personal Information;
• Request Correction of Your Personal Information;
• Request Deletion of Your Personal Information;
• Request Restriction of or Object to Our Processing of Your Personal Information; and
• Withdraw Your Consent to Our Processing of Your Personal Information. Please note that your withdrawal will take effect only for future processing and will not affect the lawfulness of processing before the withdrawal.

If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below.

We will process such requests in accordance with applicable laws.

If you submit a request under applicable privacy laws, and we have reasonable doubts about your identity, we may ask you for additional information necessary to confirm it. These steps may involve asking you to confirm the email address associated with your account or to submit your request from that address.

If your personal information is subject to the applicable data protection laws of the European Economic Area or the United Kingdom, you have the right to lodge a complaint with the competent supervisory authority if you believe that our processing of your personal information violates applicable law.

All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. These countries may or may not have adequate data protection laws as defined by the data protection authority in your country.

If we transfer personal information from the European Economic Area, Switzerland, and/or the United Kingdom to a country that does not provide an adequate level of protection under applicable data protection laws, one of the safeguards we may use to support such transfer is the EU Standard Contractual Clauses (together with, as applicable, the UK International Data Transfer Addendum and the amendments required for transfers subject to Swiss data protection law).

For more information about the safeguards we use for international transfers of your personal information, please contact us as set forth below.

We store the personal information we collect as described in this Privacy Notice for as long as you use the Services, or as long as necessary to fulfill the purpose(s) for which it was collected, or as long as necessary to pursue our business purposes.

To determine the appropriate retention period for personal information, we may consider applicable legal requirements; the amount, nature, and sensitivity of the personal information; certain risk factors; the purposes for which we process your personal information; and whether we can achieve those purposes through other means.

This Supplemental Notice for EU/UK GDPR applies only to our processing of personal information that is subject to the EU or UK General Data Protection Regulation.

Lawful Bases. The table below describes the lawful bases on which we rely for each of the purposes described in Section 3 (How We Use Personal Information). Where we rely on legitimate interests, you may object to our processing as described in “Your Privacy Rights” above.

In some cases, providing personal information may be a requirement under applicable law, a contractual requirement, or a requirement necessary to enter into a contract. Where providing personal information is required, we will tell you when we request it (for example, by marking required fields on our forms) and explain the consequences of not providing it. For example, if you do not provide the information needed to create an account or process a payment, we may be unable to provide some or all of the Services to you.

Special Categories of Personal Data. We do not intentionally collect special categories of personal data (such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership; genetic or biometric data used to identify you; or data concerning health, sex life, or sexual orientation) from website visitors, prospects, or customers, except as described in this Privacy Notice (e.g., voluntary information you provide in connection with a job application). Please do not include such data in prompts, uploads, or messages to us unless necessary for your use of the Services. If you include such data, we will process it only to provide the Services. You are responsible for ensuring that you have a lawful basis to share it, including any required consent, particularly where it relates to another person. Where we process Your Content on behalf of a customer, that customer is responsible for determining the lawful basis for that processing.

The Services are not directed to children under 18 (or other age as required by local law outside the United States), and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has uploaded personal information to the Services in violation of applicable law, you may contact us as described in “Contact Us” below.

Abliteration is the controller of the personal information we process under this Privacy Notice.

If you have any questions about our privacy practices or this Privacy Notice, or to exercise your rights as detailed in this Privacy Notice, please contact us at [email protected].

EU Representative:

Instant EU GDPR Representative Limited

Office 2, 12A Lower Main Street

Lucan, Co. Dublin

K78 X5P8

Ireland

Email: [email protected]

You may also submit a data protection request here.